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Order Management · for Ecommerce

OpsUI's Order Management module aggregates orders from Shopify, WooCommerce, Amazon, TradeMe, B2B portals, and POS into a single view. Distributed routing picks the right warehouse; channel-aware allocation keeps you from overselling.

An ecommerce operator above 500 orders/month with two or more sales channels hits an order-management ceiling that storefronts cannot break through. Shopify orders, Amazon orders, and TradeMe orders all want the same stock; without a real OMS, your team is reconciling the difference manually. OpsUI's Order Management module is the system of record across every channel.

Built for ecommerce & d2c

What this module brings to ecommerce & d2c operations.

Multi-channel aggregation

Orders from Shopify, WooCommerce, Amazon, TradeMe, eBay, B2B portals, and POS all flow into one view. Per-channel filters; per-channel SLA tiers; per-channel pricing.

Channel-aware stock allocation

Stock pools can be split by channel (X units for Shopify, Y units for Amazon) or shared with overselling protection. Either way, two channels cannot oversell the same unit.

Distributed routing

Orders route to the right fulfilment location based on stock, proximity, and carrier cost. Multi-location operators stop dispatching from the wrong warehouse.

Promise dates against real inventory

Storefronts can show a real "delivers Wednesday" promise instead of a generic "3-5 business days". Promise calculation includes pick time, dispatch cutoff, and carrier transit.

Returns initiated from any channel

A return initiated in Shopify routes back through Shopify with the refund event. A return initiated by phone or email gets the same disposition workflow. The OMS owns the return lifecycle regardless of where the order originated.

Common questions

Does this replace Shopify's order management?
No. Shopify keeps the storefront. OpsUI sits behind Shopify as the OMS layer, aggregating Shopify orders with everything from other channels. Shopify's native order admin still works for Shopify-only flows; OpsUI is the system of record once you have more than one channel.
How does this handle Black Friday / sale-event load?
Event-driven via webhooks. Orders flow into OpsUI as they are placed, not on a polling schedule. Stock allocation runs at order entry, so two channels cannot oversell. Distributed routing keeps the load spread across warehouses rather than overwhelming one DC.
Can I run multi-store Shopify (NZ store + AU store + wholesale Plus)?
Yes. Each Shopify store binds independently to OpsUI. Stock pools, pricing, and channel-allocation rules can be set per store. Multi-domain ecommerce operators (opsui.co.nz + opsui.au pattern) use this exact shape.
Module detail
Order Management

Order capture, status, priorities and pick-task generation in one module

Solution detail
Ecommerce & D2C

Run Shopify or WooCommerce out front, OpsUI for the operations work that storefronts pretend doesn't exist.

Ready to see this in production?

Book a consultation and we will scope the Order Management module against your ecommerce & d2c operation specifically: your order volume, your channels, your team.

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