OpsUI is the operations layer behind your storefront: order capture, inventory truth, picking, dispatch, and returns, without forcing you to swap out the storefront you already trust.
The same three problems, every time.
- §01
Stock counts disagree with the storefront
Shopify says you have 12 in stock. The warehouse says 4. Customers find out the hard way. Multi-channel makes it worse.
- §02
Returns are a graveyard
Every returned item needs a decision: restock, refurbish, discount, scrap. Most teams do this in email threads. Nothing scales.
- §03
Picking and packing are a black box
You can see the order. You cannot see whether anyone has picked it, packed it, or printed a label. Customer service guesses.
5 modules, à-la-carte, NZ$1,845 / month all-in.
Order Management sits between your storefront and the warehouse. Inventory and Shipping handle the physical flow. Returns close the loop, and the dashboard tells you which SKUs are quietly bleeding margin on returns vs. shipping.
Order Management
Order capture, status, priorities and pick-task generation in one module
FromNZ$399 / moInventory Management
Stock by SKU, bin, batch and location with full transaction history
FromNZ$399 / moShipping/Outbound
Pack queue, label print, tracking and end-of-day manifest
FromNZ$299 / mo- Rollout
Returns Management (RMA)
RMAs, inspection, restock, refund and a customer return portal
FromNZ$349 / mo Dashboards & Reporting
Live operational dashboards plus a report builder
FromNZ$399 / mo
These modules are recommended — not required. Mix in or drop out anything that does not fit your operation. Pricing scales linearly with the modules you keep.
The honest answers.
- 01Q&A
Do you integrate with Shopify / WooCommerce / Amazon?
Storefront connectors are scoped during implementation. We will not promise a marketplace integration on this page that is not in production. NetSuite is the only bidirectional connector we currently ship.
- 02Q&A
Can I keep using Xero for accounting?
Yes — and we recommend it. OpsUI ships a bidirectional Xero sync wired against your Xero tenant during rollout. Invoices and inventory movements flow into Xero automatically; your bookkeeper keeps their Xero, your ops team gets a real ERP. See /integrations/xero for the full sync detail.
- 03Q&A
What happens to inventory during high-volume sales (Black Friday, launches)?
Inventory updates are event-driven, not batch. Stock counts stay in sync as fast as the underlying network allows. Order Management owns the reservation logic so two channels cannot oversell the same unit.
Ecommerce & D2C? Let's scope it.
Walk us through your current setup and we will show you which OpsUI modules fit, what the rollout looks like, and where the gaps are.